Responsible Gaming
At Solaire Resort Casino, we take responsible gambling seriously and are committed to providing a safe and enjoyable gaming experience for all our players.
Safe and Balanced Gambling Habits
Gambling is supposed to be entertainment, not a source of income. To ensure that you maintain healthy and balanced habits while playing with us:
- Set limits: Decide how much time and money you can afford to spend on gambling each week.
- Track your progress: Monitor your gaming history to identify patterns or triggers.
- Don't chase losses: Avoid trying to recoup lost funds by betting more than you can afford.
Budgeting and Bankroll Management
To maintain control over your finances:
- Set a budget: Decide how much money you're willing to spend on gambling each week.
- Prioritize needs over wants: Use your gaming money for entertainment, not necessities.
- Monitor expenses: Keep track of all transactions, including deposits and withdrawals.
Deposit, Loss, Wager, and Session Limits
To prevent excessive betting:
- Deposit limits: Set daily or weekly deposit caps to avoid overspending.
- Loss limits: Establish a maximum loss threshold per session or day.
- Wager limits: Decide on the highest bet amount you're comfortable with.
- Session limits: Limit your gaming time each week.
Reality Checks and Time Reminders
To stay in control:
- Reality checks: Take regular breaks to assess your playing habits and financial situation.
- Time reminders: Set alerts or notifications to remind you of your self-imposed limits.
Cooling-Off Periods and Self-Exclusion Tools
If you feel the need for a break:
- Cooling-off period: Contact us to request a temporary suspension of your account (up to 30 days).
- Self-exclusion tools: Choose from our permanent or temporary self-exclusion options.
Account Verification and Age Restrictions
We prioritize player protection:
- Age restrictions: Ensure that you meet the minimum age requirement for gaming in your jurisdiction.
- Account verification: Complete the necessary identification process to prove your identity.
Protection of Vulnerable Players
Our goal is to ensure a safe environment for all players:
- We use responsible marketing practices and avoid targeting vulnerable individuals (e.g., minors, problem gamblers).
- Our platform includes safety tools and features that promote responsible gaming habits.
- Our customer support team is trained to recognize signs of problematic gambling.
Warning Signs of Problematic Gambling
If you or someone you know exhibits these behaviors, please seek help:
- Increasing bets: Increasingly large wagers to recover losses.
- Chasing losses: Continuously trying to win back lost funds by betting more than you can afford.
- Gaming as a coping mechanism: Using gambling as a way to escape stress, anxiety, or other issues.
Support Organizations and Professional Help Resources
If you need assistance:
- We recommend seeking help from reputable organizations specializing in problem gambling (e.g., Gamblers Anonymous).
- Our customer support team is available for guidance on responsible gaming practices.
Responsible Bonus Usage
While bonuses can enhance your experience, use them responsibly:
- Bonus wagering requirements: Comply with the conditions set by bonus offers.
- Avoid chasing losses with bonuses: Don't try to recover lost funds using bonus money or free spins.
Safer Gambling During Slots, Live Casino, Sportsbook, and Promotional Play
Different games offer varying levels of risk:
- Slots: Set limits on session duration and bet size.
- Live casino: Take regular breaks from live gaming sessions.
- Sportsbook: Be cautious when betting large amounts during promotions or events.
- Promotions: Understand the terms and conditions associated with promotional offers.
Mobile Gambling Awareness
To avoid distractions:
- Mobile app features: Use our mobile platform responsibly by setting limits, tracking progress, and taking regular breaks.
- Device protection measures: Familiarize yourself with your device's built-in safety features (e.g., screen time restrictions).