We're here to help you with any questions or concerns you may have about your gaming experience at Solaire Resort Casino. You can reach us through our dedicated support channels, available 24/7.
Our live chat is available around the clock for all customer inquiries and issues. Simply click on the "Live Chat" button in the bottom right corner of our website to connect with one of our expert customer support agents.
If you prefer to contact us via email, please use one of the following addresses:
Before reaching out to us directly, we recommend checking our comprehensive help centre for answers to frequently asked questions. Our help centre is a treasure trove of information covering various topics related to our platform, including game rules, promotions, and technical issues.
To access the help centre, click on "Help" at the top right corner of our website.
If you or someone you know is struggling with responsible gambling, we're here to offer support. Our dedicated team can provide advice, resources, and assistance for problem gamblers through a confidential channel available within the platform.
To access this service, please click on "Responsible Gaming" under our help centre section.
For any technical issues or questions related to our website, games, or mobile app, feel free to reach out to us via live chat, email, or contact form. We'll do our best to resolve the issue promptly and efficiently.
We strive to respond to all support inquiries within a reasonable timeframe. However, please note that response times may vary depending on the complexity of your query and the availability of our support agents.
When contacting us for assistance, you can expect our dedicated customer support team to:
Our platform is available in English, French, and other languages. Our support team can communicate in multiple languages to ensure that we provide an inclusive experience for all our customers.
We recommend using live chat or email to contact us as these channels are usually the fastest way to get your issue resolved. However, you're welcome to use any of our available support methods based on your preference and needs.
If you have any questions about how we handle your personal data, please refer to our Privacy Policy.
For account security or verification concerns, feel free to reach out to us via email or through the contact form. We'll work with you to resolve any issues promptly and ensure that your gaming experience remains secure.
We're here to help, so please don't hesitate to contact us whenever you need assistance.
Important:
Do not use invented support channels such as fake email addresses or phone numbers. Always follow our specified methods for getting in touch with the support team and we will do our best to address your query quickly and efficiently.
